TQM

total quality management

General Management, Project Management

Introduction and Implementation of Total Quality Management (TQM)

Total Quality Management is a management approach that originated in the 1950’s and has steadily become more popular since the early 1980’s. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company’s operations, with processes being done right the first time and defects and waste eradicated from operations. …

Construction Industry, General Management, Procurement Management, Project Management

Implementing Strategic Management in Construction

By Samer H Skaik 

Introduction
Strategic thinking has engaged the brains of business leaders for centuries. Many books and researches have been developed to cover the strategy subject because of its importance. Organizations always seek to adopt dynamic and effective strategic management to secure proper growth and remain competitive.

Strategic management is necessary to any organisation particularly those working in construction where there is a rapidly changing environment with adverse competition and surprises which may act as serious threats to organisation stability. …

PMP Hints

Resolving Quality Problems

Quality problems may not be raised to the level of an issue, but they are problems nonetheless and can be resolved using some of the same problem-solving techniques described in Managing Issues. Guessing the cause of the problem rarely works. A structured approach works much better. You want to not only resolve this particular problem, but you also want to understand the problem well enough so that you can identify the root cause and ensure that this particular quality problem does not occur again. …

General Management, PMP Hints, Project Management

Management theories: History and Practice

By Samer H Skaik

Organizations have realized that deep understanding of management theory and practice is a must to ensure continuous improvement to their operations. Management theories were solely or primarily adopted in organizations to help get the job done and find ways to efficiently manage the organization and enhance financial rewards (Grey, 2005). …

PMP Hints

Stress That Quality is Everyone’s Responsibility

The project manager has overall responsibility for the quality management process. Some projects may also have specific roles for a quality assurance person or for testing experts. However, even if you have specific people who have responsibilities for quality, project quality is not the responsibility of one or two people. It is everyone’s responsibility.All of the team, including the client, has a stake in ensuring that the deliverables produced are of high quality. Everyone is also responsible for surfacing ideas for improvement to the processes used to create the deliverables. …

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