PMP Hints

Don’t “Shoot the Messenger” that Brings Bad News

You have all heard this saying (or something similar). It means that you should not take retribution against the person (or people) that deliver bad news. If you ask people for a status, accept the good and the bad for what it is – information for you to make better decisions.If you want people to tell you when there are problems, you need to accept the information and work with the team on causes and solutions (hopefully the team member is proposing solutions along with the problem). …

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Construction Industry, PMP Hints, Project Management

Keeping Your Project on Budget Despite Rising Steel and Lumber Costs

By Kathleen Goolsby
Steel, lumber, cement, copper tubing and plastic plumbing products are the primary materials used in the structure of homes and other buildings. …

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PMP Hints

Stress That Quality is Everyone’s Responsibility

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The project manager has overall responsibility for the quality management process. Some projects may also have specific roles for a quality assurance person or for testing experts. However, even if you have specific people who have responsibilities for quality, project quality is not the responsibility of one or two people. It is everyone’s responsibility.All of the team, including the client, has a stake in ensuring that the deliverables produced are of high quality. Everyone is also responsible for surfacing ideas for improvement to the processes used to create the deliverables. …

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PMP Hints

Engage the Client Early in Issues Management

Issues management tends to go more smoothly when the entire project team is comfortable working through the issues management process from the very start. If issues arise early in a project, be sure to follow your issues management process and get the client engaged in the solution. Issues become more urgent as you get closer to your end-date.Don’t let these be the first issues the client gets involved with. Earlier issues management experience will cause the client to see issues as just temporary hurdles that need to be overcome. If you haven’t engaged the client earlier in the issues management process, the client may cause more harm than good when you absolutely need them at the end, since they are not familiar with the issues management process. …

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