The First Four Weeks: How Public Infrastructure Employers Set a Project Up to Avoid Disputes
By Dr Samer Skaik
The call usually comes about eighteen months in.
Someone from an implementing agency, often a project manager who has inherited the file from a predecessor, explains that things have gone badly wrong. The ground turned out differently from the investigation report. The utility diversions never happened. The contractor has submitted a claim with a number in it large enough that it has now been seen by people several floors above the project office. And somewhere in the conversation comes the question I have learned to brace for: we think the contract requires us to have a dispute board — how quickly can one be set up? …
